Porting
Porting Charges
| Charge Description |
Charges ex VAT |
| Single Line |
£15 |
| Multi Line |
£25 |
| Multi Line with DID block of up to 10 |
£55 |
Multi-Line with DID block of 11 or more
|
£110 |
Note: The line type with BT determines the Administration fee charged. ie if the line is an ISDN30 with 100 DDI’s, the Customer will be charged the £100 fee by Orbis, irrespective of the number of DDI’s ported over.
Penalty Charges
Error Code
|
Description |
Examples |
Charges ex VAT
|
| 1 |
Order rejected by B.T
|
- Missing or incorrect information
- Remote call forwarding
- Wrong information repeatedly provided
- Wrong order type
|
£15 |
| 2 |
Porting date changed
|
|
£15 |
| 3 |
Cancellation of porting
|
- Cancelling port after confirmed by B.T
|
£15 |
| 4 |
Order times out
|
- Order rejected and customer asked to provide accurate information but fails to do in correct time frame
|
£15 |
Please note that where possible we will always ensure that ITSPA's BCP is followed.
We can currently port non-geographic numbers over from the following companies:
- BT (G)*
- Energis
- Your Communications
- Virgin Media (NTL) (G)*
- Virgin Media (Telewest) (G)*
- Cable and Wireless (G)*
- Thus (G)*
- Inclarity (G)* Only
- Telephony Services (Gradwell) (G)* Only
- Viatel (UK) Ltd (G)* Only
- Magrathea (G)*
- Global Crossing
*(G) We can port Geographic numbers from these companies.