Prospective VoIP User Survey

This survey is intended to discover the requirements and existing infrastructure for prospective VoIP customers.

About You

* Name
* Company Name
* Email Address
* Contact Number

Purpose

* Q. How many telephone lines would you like to be able to use at the same time?
* Q. How many telephone numbers would you like, and what type?
Type	Prefix	Quantity Required
UK - London	02, 01
UK - National Rate	0870
UK - Local Rate	0845
UK - Free	0800/0808
Other (please specify)
* Q. Would you like to have PBX-type features (call queuing, multiple phones ringing when an inbound call arrives, recorded greetings and menus, corporate voicemail)?
* Q. How many BT lines are currently in operation?
* Q. What is your approximate quarterly bill through BT?

Internet connectivity

* Q. Do you have a regular BT supplied telephone line capable of receiving DSL service?

Yes:    No:

* Q. Is the line currently active for making telephone calls?

Yes:    No:

* Q. How many lines do you have?

* Q. Do you have an internet connection?

Yes:   No:

Q. If yes, what type of connection is it?

Modem Connection  ADSL Connection  NTL or Telewest Cable Internet  In-building ethernet, leased line, LES10/100 or other high speed, permanent connection

* Q. Who provides the internet service?

DSL connection details

* Q. What type of DSL modem/router?

USB modem  Ethernet modem  Internal ADSL modem in PC  Router

* Name of manufacturer:

* Model name/number:

* Q. What type of IP addresses does your internet provider give you?

Dynamically assigned, real world IP (the most common)  Single static IP  Static IP subnet (please specify subnet address and external WAN address if known)  Private, dynamically or statically assigned, single or subnet (addresses starting with 192.168., 10.)

* Download speed:

* Upload speed:

Permanent connection details

* Q. What type of permanent connection is it?

* Q. Who provides the connection?

* Q. Is there a router?

* Name of manufacturer:

* Model name/number:

* Q. What type of IP addresses does your internet provider give you?

Dynamically assigned, real world IP (the most common)  Single static IP  Static IP subnet (please specify subnet address and external WAN address if known)  Private, dynamically or statically assigned, single or subnet (addresses starting with 192.168., 10.)